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Sony Workplace Insight Survey

Organisations are rethinking how their workplaces are designed, used and managed to fit modern-day working environments. As part of our upcoming ‘The Anywhere Workspace’ campaign, Sony is exploring how evolving workplace needs are shaping demand for flexible technology and collaboration solutions.


This survey is designed to capture your perspective from the frontline of the workplace evolution: to understand the trends you're seeing, the challenges your customers are facing and what technology they are prioritising, as well as the growing role of sustainability in workspace design.


Your insights will contribute to a report combining integrator expertise with wider workplace and employee research. The findings will be used to identify key industry trends, support customer conversations and help organisations better understand the technologies enabling the workplaces of today and tomorrow.


All responses will be anonymous.

1.

· How has demand for workplace AV and display technology changed over the past three years?

[Checkboxes]
Increased significantly
Increased somewhat
Stayed about the same
Decreased somewhat
Decreased significantly
2.
Which workspace areas are seeing the greatest technology investment? (Please choose 3)[Checkboxes]
Huddle spaces
Meeting rooms
Open collaboration areas
Training rooms
Flexible spaces
Other (please specify)
3.
Compared with five years ago, how much do workplace projects now vary in terms of technology requirements?[Checkboxes]
Almost every project is unique 
More variation than before 
About the same 
Less variation than before
4.
What are the top 3 priorities driving workplace technology investment today? (Please choose 3)[Checkboxes]
Hybrid and flexible working
AI and automation
Employee experience
Productivity and collaboration
Sustainability and ESG goals
Cost optimisation
Security and compliance
Smart buildings and workplace analytics
Digital transformation
Customer and visitor experience
Other (please specify)
*
5.
What do you believe are the primary drivers behind organisations adopting AV as a Service (AVaaS) as part of their workplace technology strategy? (Please choose 3)[Checkboxes]
Lower upfront costs
Predictable monthly operating expenses
Easier technology refresh cycles
Reduced burden on internal IT teams
Access to managed support and maintenance
Greater flexibility to scale up or down
Budget constraints
Sustainability/circular economy objectives
We are not seeing meaningful demand for AVaaS
6.

What are the biggest challenges organisations face when designing modern workspaces? (Please choose 3)

[Checkboxes]
Supporting hybrid and flexible working
Creating seamless collaboration experiences
Encouraging employees back to the office
Managing budgets and total cost of ownership
Meeting sustainability and ESG targets
Future-proofing technology investments (including AI readiness)
Other (please specify)
7.
Where do you see the biggest gap between what clients specify and what their workspace really needs? (Please choose 2) [Checkboxes]
Technology vs. user experience
Today's needs vs. tomorrow's requirements
Lowest cost vs. total value
Lowest cost vs. sustainability & ESG
Individual rooms vs. the whole workplace
Feature-rich solutions vs. simplicity
Other (please specify)
8.

How important are sustainability and energy efficiency when selecting workplace display solutions?

[Checkboxes]
Critical
Very important
Moderately important
Slightly important
Not important
9.

Which sustainability features are customers most interested in? (Please choose 3)

[Checkboxes]
Lower power consumption and improved energy efficiency
Use of recycled materials (e.g. post-consumer plastics such as SORPLAS™)
Product lifespan
Remote management
Reduced packaging using recyclable or plastic-free materials 
Compliance with environmental standards (e.g. EPEAT, ENERGY STAR)
Carbon footprint transparency
Automatic power-saving features
Recycling programmes
Other (please specify)
10.

Which workplace technologies will see the biggest growth in investment over the next two years? (Please choose 3)

[Checkboxes]
AI-enabled collaboration
Professional displays
Video conferencing solutions
Cloud-based AV management
Digital signage
Smart workplace solutions
Other (please specify)
11.

How has client demand for display size and capability changed in the past two years?

[Checkboxes]
Demand for a wider range of sizes within one project
Demand for higher-spec displays
Demand shifting toward more affordable mid-range options
No significant change
Other (please specify)
12.

What do you believe will be the single biggest workplace technology trend over the next three years?

[Checkboxes]
Flexible workspaces
AI
Sustainability
Hybrid collaboration
Data-driven workplace management
Cloud-managed AV
Security and compliance
Content creation spaces
Other (please specify)
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