Frequently Asked Questions (FAQs)
Get quick answers to your questions about our services and policies. For more assistance, contact our support team.
webhook的推送失败处理机制是怎样的？
业务问题：需要确保webhook推送失败后的数据不丢失
业务规则：
1. 第5次失败后：
- 将失败记录以webhook id为key保存到单独队列
- 保存期限为7天
- 允许用户补推
2. 禁用期间：
- 7天内的事件记录到单独队列
- 恢复后主动推送队列数据
webhook的邮件通知机制是怎样的？
业务问题：需要及时通知用户webhook的状态变化
业务规则：
1. 第4次重试失败时发送推送失败的提醒邮件
2. 第5次重试失败时发送推送禁用的提醒邮件
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